Revision as of 06:26, 5 January 2026

Download the latest GUI tar.gz package from http://www.voipmonitor.org/download-gui?version=latest
Untar to /var/www/ (On debian like systems) or /var/www/html (On redhat like systems) and rename created folder to voipmonitor
Open web browser and point it to voipmonitor http://yourserver/voipmonitor (you can choose whatever directory you want) and follow installation steps

Note: you need to install the sniffer too - complete installation Content#Installaion

License key

Obtaining a Trial License (30 Days)

For a new installation, you can obtain a 30-day trial license for testing purposes through one of the following methods:

Method 1: Contact Support

Send a request to the VoIPmonitor support team to obtain a trial license. This method is useful if you encounter issues with automated license generation.

Method 2: Members' Area (Automated)

Log in to the VoIPmonitor members' area and find the license token in the "my services" section.

Troubleshooting Email Verification Issues

If you are using the Members' Area method and cannot receive the verification email:

Check your inbox and spam/junk folder for the verification email
If the email contains a typo or is not found, contact support to manually resend the verification email to the correct email address
Verification links are typically valid for 24 hours - if expired, request a new verification email

If you continue to experience issues receiving the verification email, you can use Method 1 (Contact Support) as an alternative.

To download the license key, visit: http://www.voipmonitor.org/download-gui?version=license

The license file is located in the web root folder as key.php

Extending a Trial License

If your testing period requires more than 30 days, you can request a trial license extension:

Contact VoIPmonitor support to request an extension of your trial license
After the license is extended by support, apply the update in the GUI by clicking the "get/update license" button
You do not need to change your server ID when extending the license

Full Licenses

For production use, you can purchase a full license through the VoIPmonitor customer portal. Your license is based on the maximum number of concurrent calls during your peak hours.

You can view your current license status and concurrent call usage in the GUI under Tools -> System Status -> Concurrent calls.

See the FAQ for more information about licensing, including:

How to calculate the number of channels you need
What happens if you temporarily exceed your license limit
License warning and blocking behavior
Upgrading your license via the customer portal

config/system_configuration.php

This file allows disabling some features

define('DISABLE_LIVE_SNIFFER', true);
define('DISABLE_ISSUE_TRACKER', true);
define('DISABLE_REGISTER', true);
define('DISABLE_CDR_SHARE', true);
define('WIKI_URL', 'http://voipmonitor.org');
define('WIKI_URL', false);
define('APP_WEB', 'http://voipmonitor.org');

AI Summary for RAG

Summary: This guide covers the VoIPmonitor GUI installation process, including downloading the package, extracting files, and running the installation wizard. It provides detailed information about obtaining trial licenses (30-day) for new testing installations, including two methods: contacting support or finding license tokens in the "my services" section of the members' area. For the Members' Area method, it includes troubleshooting steps for email verification issues: checking spam/junk folders, contacting support to manually resend verification emails, and understanding that verification links are valid for 24 hours. The guide explains how to extend trial licenses beyond 30 days by contacting support and using the "get/update license" button in the GUI without needing to change the server ID. It also covers full license purchasing, which is based on maximum concurrent calls during peak hours, and references the FAQ for more details on license calculation, exceeding limits, warnings, blocking behavior, and upgrading licenses. The config/system_configuration.php file allows disabling specific features like live sniffer, issue tracker, registration, and CDR sharing. Keywords: gui installation, trial license, 30-day trial, license extension, my services, members area, get/update license, concurrent calls, server id, full license, customer portal, license key, key.php, system configuration, disable features Key Questions:

How do I obtain a trial license for VoIPmonitor?
What is the trial license period?
How can I get a trial license for a new VoIPmonitor installation?
Where do I find my license token for VoIPmonitor?
How do I extend my VoIPmonitor trial license beyond 30 days?
Do I need to change my server ID when extending my license?
How is the VoIPmonitor license calculated?
What happens if I exceed my license limit?
What is the "get/update license" button in the GUI?
Where do I check my VoIPmonitor license status and concurrent calls?
What should I do if I cannot receive the verification email for a trial license?
How long is the trial license verification link valid?
Can support resend the verification email if I made a typo in my email address?

@@ Line 11: / Line 11: @@
 For a new installation, you can obtain a 30-day trial license for testing purposes through one of the following methods:
-* '''Method 1: Contact Support''' - Send a request to the VoIPmonitor support team to obtain a trial license
+=== Method 1: Contact Support ===
-* '''Method 2: Members' Area''' - Log in to the VoIPmonitor members' area and find the license token in the "my services" section
+Send a request to the VoIPmonitor support team to obtain a trial license. This method is useful if you encounter issues with automated license generation.
+=== Method 2: Members' Area (Automated) ===
+Log in to the VoIPmonitor members' area and find the license token in the "my services" section.
+==== Troubleshooting Email Verification Issues ====
+If you are using the Members' Area method and cannot receive the verification email:
+# Check your inbox and spam/junk folder for the verification email
+# If the email contains a typo or is not found, contact support to manually resend the verification email to the correct email address
+# Verification links are typically valid for 24 hours - if expired, request a new verification email
+If you continue to experience issues receiving the verification email, you can use Method 1 (Contact Support) as an alternative.
 To download the license key, visit: http://www.voipmonitor.org/download-gui?version=license
@@ Line 51: / Line 66: @@
 == AI Summary for RAG ==
-'''Summary:''' This guide covers the VoIPmonitor GUI installation process, including downloading the package, extracting files, and running the installation wizard. It provides detailed information about obtaining trial licenses (30-day) for new testing installations, including two methods: contacting support or finding license tokens in the "my services" section of the members' area. The guide explains how to extend trial licenses beyond 30 days by contacting support and using the "get/update license" button in the GUI without needing to change the server ID. It also covers full license purchasing, which is based on maximum concurrent calls during peak hours, and references the FAQ for more details on license calculation, exceeding limits, warnings, blocking behavior, and upgrading licenses. The config/system_configuration.php file allows disabling specific features like live sniffer, issue tracker, registration, and CDR sharing.
+'''Summary:''' This guide covers the VoIPmonitor GUI installation process, including downloading the package, extracting files, and running the installation wizard. It provides detailed information about obtaining trial licenses (30-day) for new testing installations, including two methods: contacting support or finding license tokens in the "my services" section of the members' area. For the Members' Area method, it includes troubleshooting steps for email verification issues: checking spam/junk folders, contacting support to manually resend verification emails, and understanding that verification links are valid for 24 hours. The guide explains how to extend trial licenses beyond 30 days by contacting support and using the "get/update license" button in the GUI without needing to change the server ID. It also covers full license purchasing, which is based on maximum concurrent calls during peak hours, and references the FAQ for more details on license calculation, exceeding limits, warnings, blocking behavior, and upgrading licenses. The config/system_configuration.php file allows disabling specific features like live sniffer, issue tracker, registration, and CDR sharing.
 '''Keywords:''' gui installation, trial license, 30-day trial, license extension, my services, members area, get/update license, concurrent calls, server id, full license, customer portal, license key, key.php, system configuration, disable features
 '''Key Questions:'''
@@ Line 64: / Line 79: @@
 * What is the "get/update license" button in the GUI?
 * Where do I check my VoIPmonitor license status and concurrent calls?
+* What should I do if I cannot receive the verification email for a trial license?
+* How long is the trial license verification link valid?
+* Can support resend the verification email if I made a typo in my email address?