User contributions for Admin

6 January 2026

• 04:0404:04, 6 January 2026 diff hist +6,306‎ Sniffer troubleshooting ‎ Add diagnostic workflow for audio missing on one call leg (tcpdump vs GUI capture comparison)
• 04:0304:03, 6 January 2026 diff hist +741‎ FAQ ‎ Add clarification: separate license required for GUI hosts in different geographical locations with separate databases/storage
• 04:0304:03, 6 January 2026 diff hist +2,835‎ Reports ‎ Add troubleshooting section for monthly reports failing due to database partition operations in distributed sensor setups
• 04:0204:02, 6 January 2026 diff hist −1,328‎ GUI troubleshooting ‎ Add mysqlcheck --repair and REPAIR TABLE table-level repair method for MySQL database corruption
• 04:0004:00, 6 January 2026 diff hist +5,502‎ Charts ‎ Add documentation about concurrent calls alerts vs license chart (CDR leg counting vs merging)
• 03:5903:59, 6 January 2026 diff hist +263‎ Settings ‎ Add multiple comma-separated recipients to AI Summary for RAG
• 03:5903:59, 6 January 2026 diff hist +657‎ Debian 12 ‎ Add AI Summary for RAG to improve MariaDB version discovery
• 03:5803:58, 6 January 2026 diff hist +511‎ Sniffer configuration ‎ Add documentation for packetbuffer_file_path option for local caching during connection loss
• 03:5703:57, 6 January 2026 diff hist +403‎ Call Detail Record - CDR ‎ Add SIP retransmissions detection workflow to AI Summary
• 03:5403:54, 6 January 2026 diff hist +240‎ Napatech ‎ Add cross-reference link from Timing source section to 1970-01-01 troubleshooting for better RAG discovery
• 03:5303:53, 6 January 2026 diff hist +9,131‎ GUI troubleshooting ‎ Add hung filesystem state recovery section (XFS/Kernel hung tasks causing Gateway Timeout and disk full errors)
• 03:5103:51, 6 January 2026 diff hist +2,146‎ Data Cleaning ‎ Add best practice for configuring maxpoolsize with disk capacity buffer to address spool filling issues
• 03:5103:51, 6 January 2026 diff hist +1,919‎ FAQ ‎ Add known issue: Failover/serial forking shows incorrect Last SIP Response
• 03:5003:50, 6 January 2026 diff hist +2,131‎ Napatech ‎ Add troubleshooting section for Napatech drivers not capturing traffic - ntstop/ntstart restart procedure
• 03:5003:50, 6 January 2026 diff hist +2,258‎ Emergency procedures ‎ Add diagnostic procedures for system hangs with core dump collection
• 03:4903:49, 6 January 2026 diff hist +1,944‎ FAQ ‎ Add FAQ: How to exclude traffic from specific IP address or SBC
• 03:4703:47, 6 January 2026 diff hist +234‎ Cloud ‎ Restructure page to prioritize automated installation script method at the top
• 03:4703:47, 6 January 2026 diff hist +5,567‎ Tls ‎ Add Method 4: SBC/PBX Decryption & Tunneling section covering HEP, IPinIP tunneling protocols, and vendor-specific integrations (Ribbon Monitoring Profile, AudioCodes tunneling)
• 03:4603:46, 6 January 2026 diff hist +4,586‎ Sniffer troubleshooting ‎ Add section 3B: Troubleshooting RTP streams not displayed for specific provider
• 03:4603:46, 6 January 2026 diff hist +2,447‎ FAQ ‎ Add rtp_check_both_sides_by_sdp FAQ
• 03:4103:41, 6 January 2026 diff hist +423‎ GUI installation ‎ Add shopping cart troubleshooting to AI Summary for better RAG retrieval
• 03:4003:40, 6 January 2026 diff hist +1,263‎ FAQ ‎ Add domain-based licensing as alternative solution for corrupted hwid error
• 03:4003:40, 6 January 2026 diff hist +526‎ Sniffer configuration ‎ Add documentation for save_audiograph option
• 03:4003:40, 6 January 2026 diff hist +710‎ Sniffer installation ‎ Add installation option and user account info to AI Summary
• 03:3903:39, 6 January 2026 diff hist +2,779‎ Data Cleaning ‎ Add mixed retention strategy: maxpoolrtpsize without maxpoolsipdays for long-term SIP
• 03:3603:36, 6 January 2026 diff hist +442‎ GUI troubleshooting ‎ Emphasize drop and recreate as simplest/fastest method when MySQL is running and data loss is acceptable
• 03:3603:36, 6 January 2026 diff hist +60‎ FAQ ‎ Add automatic temporary license increase option via GUI button
• 03:3503:35, 6 January 2026 diff hist +5,178‎ Data Cleaning ‎ Add MySQL Error 28 inode exhaustion and tmpdir troubleshooting
• 03:3403:34, 6 January 2026 diff hist +510‎ Sniffer installation ‎ Enhance AI Summary with git-based upgrade keywords (upgrade_by_git, git_folder, ARM64/Graviton fixes)
• 03:3203:32, 6 January 2026 diff hist +1,063‎ Sniffer configuration ‎ Add receiver_mode documentation for Kamailio and HEP receiver
• 03:3103:31, 6 January 2026 diff hist +1,423‎ User Management ‎ Add info about requesting support to send invitations via Account Details - Contacts
• 03:3003:30, 6 January 2026 diff hist +2,489‎ FAQ ‎ Add FAQ entry about PCAP download issues due to retention limits
• 03:2803:28, 6 January 2026 diff hist +2,559‎ Call Detail Record - CDR ‎ Add media encryption filtering limitations (SRTP/DTLS/ZRTP), clarify ZRTP is NOT supported
• 03:2403:24, 6 January 2026 diff hist +894‎ Sniffer configuration ‎ Add important note about packetbuffer_sender and RTP recording interaction
• 03:2303:23, 6 January 2026 diff hist +2,287‎ Data Cleaning ‎ Add 3-step verification process for identifying RTP audio capture dates (RTCP config + PCAP verification)
• 03:2203:22, 6 January 2026 diff hist +1,139‎ FAQ ‎ Add clarification about 'expires in 30 days' message for monthly subscriptions, explaining it's unrelated to license overage
• 03:2103:21, 6 January 2026 diff hist +3,818‎ Settings ‎ Add troubleshooting section for CDR custom headers not displaying in CDR list
• 03:2103:21, 6 January 2026 diff hist +423‎ FAQ ‎ Add MySQL 8.0 SYSTEM_USER error keywords for better RAG matching
• 03:2003:20, 6 January 2026 diff hist +7,009‎ Emergency procedures ‎ Add troubleshooting for disk I/O bottleneck causing 'packetbuffer: MEMORY IS FULL' errors with iostat and dd write speed test
• 03:1903:19, 6 January 2026 diff hist +2,923‎ FAQ ‎ Add license transfer instructions
• 03:1703:17, 6 January 2026 diff hist +1,601‎ FAQ ‎ Add CDR merging criteria for license counting (last 6 digits + 10-second window) and example of 3-digit extension not matching 10-digit national number
• 03:0203:02, 6 January 2026 diff hist +626‎ Sniffer troubleshooting ‎ Improve AI Summary to emphasize tshark verification step for no CDRs scenario
• 03:0103:01, 6 January 2026 diff hist +2,208‎ Data Cleaning ‎ Add RTCP storage explanation and directory analysis for identifying RTP audio retention dates
• 03:0003:00, 6 January 2026 diff hist +978‎ FAQ ‎ Add protocol support information (SIP, Skinny/SCCP, MGCP, SS7, Diameter; H.323 NOT supported)
• 03:0003:00, 6 January 2026 diff hist +4,250‎ Comprehensive Guide to VoIP Voice Quality ‎ Add troubleshooting section for missing quality metrics on one call leg, including natalias configuration for NAT scenarios Tag: Reverted
• 02:5902:59, 6 January 2026 diff hist +466‎ Ribbon7k monitoring profiles ‎ Clarify HA failover handling - remove only ribbonsbc_srcip, keep dstip/port for filtering
• 02:5502:55, 6 January 2026 diff hist +2,924‎ Sniffing modes ‎ Add pre-deployment compatibility verification section with pcap testing workflow
• 02:5402:54, 6 January 2026 diff hist +620‎ FAQ ‎ Add sql_require_primary_key keywords and questions to AI Summary for better RAG retrieval
• 02:5302:53, 6 January 2026 diff hist +377‎ Settings ‎ Add Restrict to Regex pattern field documentation and clarify regexp limitations
• 02:5302:53, 6 January 2026 diff hist +1,306‎ GUI installation ‎ Add critical info about license token vs license key field distinction in AI Summary for better RAG retrieval