User contributions for Admin

6 January 2026

• 05:5405:54, 6 January 2026 diff hist +1,164‎ FAQ ‎ Add internet connectivity check and app- file verification steps to VM Binary error troubleshooting
• 05:5305:53, 6 January 2026 diff hist +3,056‎ Sniffer troubleshooting ‎ Fix failed read rsa key error by enabling mysqlloadconfig
• 05:5105:51, 6 January 2026 diff hist +891‎ Groups ‎ Add documentation for regex patterns in telephone number groups
• 05:5105:51, 6 January 2026 diff hist +3,374‎ Sniffer troubleshooting ‎ Add troubleshooting section for CDR showing 000 No Response despite valid SIP response
• 05:5105:51, 6 January 2026 diff hist +2,105‎ Anti-fraud ‎ Add documentation for number-based filtering in anti-fraud alerts, including regex patterns and telephone number groups
• 05:4905:49, 6 January 2026 diff hist +2,019‎ Alerts ‎ Add RTP&CDR alerts for PDD and email From address configuration
• 05:4805:48, 6 January 2026 diff hist +5,946‎ Sniffer distributed architecture ‎ Add version compatibility section with GUI/sniffer rules and server_cp_store_simple_connect_response option for mixed version environments
• 05:4705:47, 6 January 2026 diff hist +2,228‎ Re-install the GUI ‎ Add ionCube troubleshooting section - emphasize PHP 8.2 support and phpver parameter
• 05:4705:47, 6 January 2026 diff hist +1,029‎ Sniffer configuration ‎ Enhance mysqlloadconfig documentation with manager_key troubleshooting info
• 05:4605:46, 6 January 2026 diff hist +1,709‎ Order of GeoIP processing ‎ Add documentation on manually updating GeoIP database by copying tables from another system
• 05:4605:46, 6 January 2026 diff hist +2,894‎ FAQ ‎ Add tshark binary ownership troubleshooting for GUI upgrade 'unable to remove old files' error
• 05:4505:45, 6 January 2026 diff hist +2,889‎ Settings ‎ Add documentation for license update after payment using get/update license key button
• 05:4405:44, 6 January 2026 diff hist +5,669‎ Backing Up GUI Configuration ‎ Add simple fresh installation migration method for EOL OS scenarios
• 05:4305:43, 6 January 2026 diff hist +2,583‎ Database structure ‎ Add system table documentation with manager_key troubleshooting
• 05:4205:42, 6 January 2026 diff hist +937‎ License ‎ Add Option 2 for contacting support for temporary license limit increase; renumber subsequent options
• 05:3805:38, 6 January 2026 diff hist +3,838‎ Data Cleaning ‎ Add documentation for 'low spool disk space' log message - explains relationship to maxpoolsize, independent of autocleanspool
• 05:3605:36, 6 January 2026 diff hist +2,881‎ SQL queue is growing in a peaktime ‎ Add information about qoq* files and clearing file queue backlog
• 05:3405:34, 6 January 2026 diff hist +3,915‎ FAQ ‎ Add documentation about Concurrent calls stats error caused by duplicate cron jobs
• 05:3405:34, 6 January 2026 diff hist +738‎ Call Detail Record - CDR ‎ Add IP Address Include Proxy checkbox documentation
• 05:3305:33, 6 January 2026 diff hist +1,718‎ Settings ‎ Add SIP Port Configuration section for configuring sipport via GUI
• 05:3205:32, 6 January 2026 diff hist +4,661‎ Sniffer upgrade ‎ Add SSL/TLS protocol version error troubleshooting section with upgrade_try_http_if_https_fail option
• 05:3205:32, 6 January 2026 diff hist +1,082‎ Database structure ‎ Add info about SHOW TABLES LIKE 'cdr%' and convertchar configuration for fbasename column
• 05:3205:32, 6 January 2026 diff hist +3,453‎ SQL queue is growing in a peaktime ‎ Add MySQL datadir migration procedure for SSD/NVMe upgrade
• 05:3005:30, 6 January 2026 diff hist +2,674‎ Sniffing modes ‎ Add documentation about HEP correlation ID limitation (VS-1703)
• 05:2905:29, 6 January 2026 diff hist +1,676‎ Call Detail Record - CDR ‎ Add documentation for Last RTP from Last SIP filter in CDR view
• 05:2705:27, 6 January 2026 diff hist +3,617‎ Emergency procedures ‎ Add dmesg -T as critical first diagnostic step for MEMORY IS FULL errors, add NFS network latency diagnostics
• 05:2505:25, 6 January 2026 diff hist +6,344‎ Alerts ‎ Add troubleshooting section for concurrent calls alerts not triggering (SQL queue, CDR timing, Check interval, fraud vs regular concurrent calls differences)
• 05:2305:23, 6 January 2026 diff hist +1,342‎ Tls ‎ Add issue 5 about FreeSWITCH Cannot find profile errors with sslkeylog
• 05:2205:22, 6 January 2026 diff hist +5,597‎ Charts ‎ Add section on creating percentage comparisons for custom SIP headers using charts with multiple series and wildcard filtering
• 05:2105:21, 6 January 2026 diff hist +4,079‎ Backing Up GUI Configuration ‎ Add hardware migration procedure covering voipmonitor-migrate.conf and parallel operation
• 05:2105:21, 6 January 2026 diff hist +377‎ Sniffer configuration ‎ Add note about including TLS port (5061) in sipport for SIPS/SRTP monitoring via IPFIX
• 05:2105:21, 6 January 2026 diff hist +1,123‎ Settings ‎ Add ENABLE_CSRF_CHECK documentation for CSRF protection and XSS vulnerability mitigation
• 05:2005:20, 6 January 2026 diff hist +5,834‎ FAQ ‎ Add MySQL temporary password recovery and user creation steps for mysqld --initialize
• 05:1905:19, 6 January 2026 diff hist +499‎ License ‎ Add detailed steps for viewing license tiers and upgrading through voipmonitor.org portal
• 05:1505:15, 6 January 2026 diff hist +4,204‎ Sniffer upgrade ‎ Add troubleshooting section for 'Could not resolve host: download.voipmonitor.org' error with curlproxy and manual copy methods
• 05:1505:15, 6 January 2026 diff hist +2,580‎ Register ‎ Add section about displaying multiple registrations for same account independently via sip-register-compare-* options
• 05:1405:14, 6 January 2026 diff hist +3,755‎ Settings ‎ Add troubleshooting section for custom headers not visible in central GUI in distributed deployments
• 05:1205:12, 6 January 2026 diff hist +3,659‎ License ‎ Add detailed channel definition: un-mergeable CDR leg concept with examples of transfers, forking, re-invites, complex SIP routing
• 05:1205:12, 6 January 2026 diff hist +2,792‎ GUI installation ‎ Add documentation about manually updating license from customer portal
• 05:1105:11, 6 January 2026 diff hist +4,468‎ Register ‎ Add information about slow queries on register_state table and manual index creation for digestusername, digest_from_number, digest_to_number, digest_to_domain, digest_realm columns
• 05:1005:10, 6 January 2026 diff hist +2,006‎ Alerts ‎ Add IP address conversion example for alert scripts (long2ip/INET_NTOA)
• 05:0905:09, 6 January 2026 diff hist +3,013‎ Reports ‎ Add Regulatory Reporting section documenting ASR, PDD, MOS metrics and clarify DCR not available
• 05:0905:09, 6 January 2026 diff hist +3,792‎ SQL queue is growing in a peaktime ‎ Add section on when hardware upgrade is required (CPU at 100%)
• 05:0705:07, 6 January 2026 diff hist +468‎ Sniffer troubleshooting ‎ Enhance sipport troubleshooting with syntax details and common causes of missing calls
• 05:0605:06, 6 January 2026 diff hist +1,783‎ Settings ‎ Add standard sensor decommissioning workflow (remove via GUI, restart service, auto-registration)
• 05:0605:06, 6 January 2026 diff hist +8,450‎ Sniffer troubleshooting ‎ Add troubleshooting section for database error 1062 - lookup table auto-increment limit
• 05:0505:05, 6 January 2026 diff hist +9,771‎ Scaling ‎ Add component separation section for 3-host scaling architecture with independent MySQL, GUI, and Sensor hosts
• 05:0405:04, 6 January 2026 diff hist +2,713‎ Emergency procedures ‎ Add jitterbuffer_adapt fix for MEMORY IS FULL + HEAP FULL errors
• 05:0205:02, 6 January 2026 diff hist +3,756‎ Charts ‎ Add troubleshooting section for sudden unexplained call count increase
• 04:5904:59, 6 January 2026 diff hist +1,520‎ Tls ‎ Add FAQ entry about license channel counting with multiple SIP legs (last 6 digits matching rule)