User contributions for Admin
6 January 2026
- 08:0008:00, 6 January 2026 diff hist +221 Re-install the GUI Fix misleading info about HWID changes - use Get License button instead of contacting support
- 07:5807:58, 6 January 2026 diff hist +3,175 License Add information about resolving HWID mismatch error with Get License button
- 07:5807:58, 6 January 2026 diff hist +4,707 Database structure Add section on filtering CDRs by SIP caller IP or domain
- 07:5707:57, 6 January 2026 diff hist +243 Ribbon7k monitoring profiles Clarify RTP support status - confirmed for SIP signaling, unconfirmed for RTP media
- 07:5707:57, 6 January 2026 diff hist +2,468 Active calls Add programmatic access section documenting listActiveCalls API and manager API methods
- 07:5607:56, 6 January 2026 diff hist +10,954 Sniffer distributed architecture Add network performance testing with iperf3 for diagnosing probe/server bottlenecks
- 07:5307:53, 6 January 2026 diff hist +1,697 Settings Add clear how-to workflow for adding custom SIP headers and fix misleading restart section
- 07:5107:51, 6 January 2026 diff hist +982 Sniffer configuration Enhance AI Summary with privacy/opt-out call recording control keywords
- 07:5107:51, 6 January 2026 diff hist +1,946 Alerts Add limitations section for alert grouping by caller/called number - clarifies that Group By alerts are not available, only workaround is scheduled CDR Summary reports
- 07:4807:48, 6 January 2026 diff hist +1,494 How to enable ipv6 processing Add troubleshooting section for B-side hostname lookup issues after IPv6 migration
- 07:4607:46, 6 January 2026 diff hist +866 License Update AI Summary with Tools Concurrent Calls Stats information
- 07:4307:43, 6 January 2026 diff hist +2,296 License Add troubleshooting section for trial expiration - verify existing purchase first
- 07:4207:42, 6 January 2026 diff hist +1,974 Whisper Add quick-start section for pre-built model download without compilation
- 07:4207:42, 6 January 2026 diff hist +713 Sniffer configuration Fix saveaudio_singlefolder description (not truly flat) and add spooldir_audio performance warning
- 07:4007:40, 6 January 2026 diff hist +701 License Add Tools > Concurrent Calls Stats for historical channel usage monitoring
- 07:3807:38, 6 January 2026 diff hist +8,460 FAQ Add section: Specific User Cannot Access GUI troubleshooting (application-level vs network-level diagnosis, tcpdump analysis, SYN/SYN-ACK packet analysis)
- 07:3707:37, 6 January 2026 diff hist +804 Sniffer configuration Update spooldir_2 description to explain capture rules mechanism
- 07:3707:37, 6 January 2026 diff hist +3,620 Capture rules Add documentation for Store pcaps to second spooldir option
- 07:3607:36, 6 January 2026 diff hist +2,441 Sniffer troubleshooting Add rtp_check_both_sides_by_sdp as primary cause of one-way RTP capture (was buried in NAT section)
- 07:3607:36, 6 January 2026 diff hist +75,772 SQL queue is growing in a peaktime Add specific MySQL tuning parameters (innodb_flush_log_at_trx_commit=2, innodb_buffer_pool_size) with examples
- 07:3507:35, 6 January 2026 diff hist +1,724 Call Detail Record - CDR Add info about selecting multiple CDR rows for delete/export operations (CTRL/SHIFT keys)
- 07:3507:35, 6 January 2026 diff hist +4,138 License Add subscription renewal terms section explaining formal end date and 20-day grace period
- 07:3407:34, 6 January 2026 diff hist +728 Dashboardv2 Add Register charts beta panel type documentation for visualizing SIP registrations
- 07:3407:34, 6 January 2026 diff hist +3,951 GUI installation Add troubleshooting for premature license expiration errors due to network connectivity issues
- 07:3307:33, 6 January 2026 diff hist +2,202 Alerts Add documentation for percentage alerts and 'from all' checkbox - explains how to calculate percentages from filtered vs all CDRs when monitoring IP groups
- 07:3207:32, 6 January 2026 diff hist +3,649 FAQ Add advanced section on preserving GUI config before dropping corrupted database using innodb_force_recovery=6
- 07:3107:31, 6 January 2026 diff hist +905 Tools Add pre-deployment verification use case for PCAP upload feature
- 07:3007:30, 6 January 2026 diff hist +3,623 Merging or correlating multiple call legs Add IP-based access control section - explain requirement for unique Call-IDs per leg when using filter_ip permissions
- 07:3007:30, 6 January 2026 diff hist +701 Sniffer configuration Add important note about excluding server_bind_port from sipport in distributed client/server mode
- 07:2907:29, 6 January 2026 diff hist +1,579 License Clarify license deduplication across multiple servers/sensors
- 07:2807:28, 6 January 2026 diff hist +2,587 Sniffer distributed architecture Add critical warning about excluding server_bind_port from sipport to prevent high memory utilization
- 07:2707:27, 6 January 2026 diff hist +1,551 Groups Add documentation for SIP history group checkbox to merge private and public IPs in SIP ladder view
- 07:2607:26, 6 January 2026 diff hist +1,900 Sniffer configuration Add guidance on ssl_store_sessions memory table full error
- 07:2407:24, 6 January 2026 diff hist +4,185 Data Cleaning Add documentation for register_time_info cleanup configuration parameter
- 07:2307:23, 6 January 2026 diff hist +1,507 Reports Add section: Multiple SIP Response Codes in Separate Reports - document workflow for creating multiple CDR summary reports to analyze different SIP responses grouped by called number
- 07:1907:19, 6 January 2026 diff hist +834 Sniffing modes Add critical note about auto_enable_use_blocks for multiple mirrored interfaces
- 07:1907:19, 6 January 2026 diff hist +3,445 Settings Add section on disabling sensors - systemctl stop and capture rules SKIP methods
- 07:1807:18, 6 January 2026 diff hist +1,683 Reports Add report limitation: Cannot group international calls by customer in single report
- 07:1807:18, 6 January 2026 diff hist −845 SQL queue is growing in a peaktime Add quick_save_cdr section for fast CDR visibility and warning about query_cache
- 07:1507:15, 6 January 2026 diff hist +2,626 Capture rules Add inspection methods for DTMF recording and clarify audit trail limitations
- 07:1507:15, 6 January 2026 diff hist +930 Merging or correlating multiple call legs Add clear step-by-step GUI workflow for custom header linking and merge button usage
- 07:1107:11, 6 January 2026 diff hist +4,887 FAQ Add troubleshoot section for database read-only mode when innodb_force_recovery is already set
- 07:1107:11, 6 January 2026 diff hist +4,533 Re-install the GUI Add section on fixing 500 server error caused by ionCube configuration mismatch after system update
- 07:1007:10, 6 January 2026 diff hist +2,302 Audiocodes tunneling Add AudioCodes SBC configuration section - configure Debug Recording Server and UDP/TCP port 925
- 07:0907:09, 6 January 2026 diff hist +671 Data Cleaning Clarify that size-based cleanup (maxpoolsize) is the default PCAP retention method, not time-based (maxpooldays)
- 07:0807:08, 6 January 2026 diff hist +2,528 SQL queue is growing in a peaktime Add section about invalid CDR queries stopping queue processing
- 07:0507:05, 6 January 2026 diff hist +127,188 FAQ Add troubleshooting for 'Error, conversion failed, audio file was not created from pcap'
- 07:0407:04, 6 January 2026 diff hist +1,094 2FA Add FortiToken activation troubleshooting section
- 07:0407:04, 6 January 2026 diff hist +1,149 Alerts Enhance comparison table - add Aggregation row, clarify Destination IP filtering, add use case examples
- 07:0407:04, 6 January 2026 diff hist +1,240 Anti-fraud Document Realtime Concurrent Calls IP filtering limitations - clarify BY dropdown only supports Source IP