Billing & Fraud Protection

Built-in billing engine rates every call in real-time. Track customer revenue and carrier costs side-by-side. Use billing data for fraud detection with simple rules that catch most attack patterns, or as an independent verification of carrier invoices.

Flexible Price Tables

  • Complex Rate Structures - Define rates by destination prefix, time of day, call duration brackets, and connection fees
  • Multiple Price Tables - Create separate billing tables and assign them to specific IPs, phone numbers, customers, or trunks
  • Customer vs. Carrier Pricing - Maintain both revenue (what customers pay) and cost (what you pay carriers) price tables to calculate margins
  • Automatic CDR Rating - Every call is rated in real-time against the applicable price table

Revenue & Cost Tracking

  • Dual-View Analytics - See customer-billed amounts alongside carrier costs for every call, route, or time period
  • Margin Visibility - Instantly calculate profit margins per destination, customer, or trunk
  • Dashboard Integration - Billing amounts displayed in 2D/3D trend graphs with historical comparisons
  • Scheduled Reports - Daily, weekly, or monthly billing summaries delivered via email with full breakdown

Billing-Based Fraud Alerts

  • Quota Limits per IP/Number - Set hourly, daily, weekly, or monthly spending limits per source IP or phone number
  • Generic Rules, Maximum Coverage - A few simple quota rules catch most fraud scenarios without complex configuration
  • Instant Alerts - Get notified immediately when any entity exceeds its billing threshold
  • Combine with Other Indicators - Layer billing alerts with concurrent call limits, destination changes, and registration anomalies

Independent Billing Verification

Use VoIPmonitor's billing data as a backup verification mechanism for carrier invoices. Compare your calculated costs against what carriers bill you to catch discrepancies, billing errors, or unexpected rate changes. Having an independent record of every call with your own rating provides leverage in billing disputes and ensures you're never overcharged.