Real-time visibility into your VoIP infrastructure. Monitor active calls, analyze quality instantly, and react to issues before customers notice. Comprehensive alerting catches problems and fraud attempts the moment they occur.
Live Views for NOC Operations
- Live Call View - Real-time display of all ongoing calls with instant quality metrics (MOS, jitter, packet loss)
- Live Group by IP/Src/Dst/Number - 3D quality graphs showing RTP metrics across all active calls - ideal for NOC dashboard instant overview
- Live Packet Sniffer - Capture packets for ongoing calls without waiting for call completion - instant signaling debug
- Real-time Concurrent Calls - Monitor active call count per IP or phone number in real-time
Live Packet Sniffer - capture packets for ongoing calls without waiting for completion
3D Dashboard with MOS, Packet Loss, Jitter, Concurrent Calls, Minutes, SIP Responses, NER, ASR
Comprehensive Alerting System
- Flexible Filter Combinations - Build any alert rule from CDR data fields with custom thresholds
- KPI Alerts - CPS, ASR, NER, SEER, ACD, PDD monitoring with configurable thresholds
- Timeout Alerts - Various timeout types (no answer, post-hangup, RTP inactivity, stalled call)
- Trend Anomaly Detection - Alert when data deviates from historical patterns - uses pre-computed data for instant detection even in high-traffic environments
Fraud Detection Rules
- Real-time Concurrent Call Limits - Detect sudden spikes in simultaneous calls per IP/number
- Geographic Anomalies - Alert on CDR country changes or SIP registrar country changes
- Attack Detection - SIP flood detection, register attacks, sequential fraud call patterns
- Billing Alerts - High-cost destination calls, billing quota exceeded per IP/number
- Registration Monitoring - Alert when registered device count changes significantly
Alert Channels: Email, SMS, webhook, or custom integrations. All alerts include full context for immediate action.