Your secure, compliant, and fully automated communications archive. Capture and store 100% of your VoIP/RTC traffic for quality assurance, dispute resolution, training, and regulatory compliance.
High-Performance Storage Architecture
Our custom-designed serialized I/O format is specifically optimized for VoIP packet storage, enabling:
- Tens of Thousands of Concurrent Recordings - Store massive call volumes on standard rotating HDDs
- No SSD Required - Unlike random I/O patterns, our sequential writes maximize throughput on affordable magnetic storage
- Extreme Cost Efficiency - Scale to petabytes of recordings using commodity hardware
Multi-Tier Archival Storage
Build hierarchical storage architecture to optimize costs and access patterns:
- Hot Storage - Fast access for recent recordings on local drives
- Warm/Cold Tiers - Automatically move older recordings to secondary storage (NAS, SAN, cloud)
- Policy-Based Migration - Define rules for when and where to move recordings based on age or other criteria
What Gets Archived
Analysis runs on all traffic in real-time. Capture rules control only which packets get stored to disk. Define flexible archiving rules based on:
- IP Addresses - Filter by source/destination IP or subnet
- Phone Numbers - Match caller or callee numbers with wildcards
- Any SIP Header - Create rules based on any SIP header value (User-Agent, X-headers, etc.)
- Combinations - Combine multiple conditions for precise control over what gets stored
Archived Formats
- Audio Recordings - WAV, OGG, and MP3 formats with stereo (separate channels per party) for QA and training
- Full Packet Captures - Complete SIP/RTP PCAPs preserved for later forensic analysis
- T.38 FAX Archive - Automatic conversion of FAX transmissions to PDF documents
Supported codecs: G.711, G.722, G.723, G.726, G.729a, OPUS, AMR, AMR-WB, iLBC, Speex, GSM, Silk, iSAC, MP4A-LATM.
Compliance & Regulatory Standards
Meet strict industry regulations for call logging and retention:
- SIPREC Session Recording Server - Fully compliant SRS implementation (RFC 7866/7865)
- Dual Recording - Capture both legs of a call independently for complete coverage
- PCI-DSS Safe Recording - DTMF tone suppression and pause/resume API to prevent recording cardholder data
- Policy-Based Retention - Automated retention and deletion rules per your requirements
AI-Powered Call Transcription
Transform your call recordings into searchable text using OpenAI's Whisper speech recognition. Transcripts are stored per caller/callee with timestamps, enabling full-text search across all conversations.
- Per-Party Transcripts - Separate transcription for caller and callee with synchronized timestamps
- Automatic or On-Demand - Background transcription or click-to-transcribe from GUI
- GPU Acceleration - CUDA-powered processing with whisper.cpp for up to 30x faster transcription
- 99+ Languages - Automatic language detection with multilingual support