#REDIRECT [[Comprehensive Guide to VoIP Voice Quality]]
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'''Quick reference for VoIP quality metrics and monitoring concepts used in VoIPmonitor.'''
== Network Quality Metrics ==
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VoIPmonitor is capable of decoding a wide range of voice codecs commonly used in telephony and VoIP. This guide covers all the audio
...from all of these codecs in captured calls, ensuring you can analyze call quality across narrowband, wideband, and full-band audio.
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...decs, including silence and clipping detection. These tools diagnose audio quality issues not caused by network problems, such as one-way audio, muted microph
* [[Comprehensive_Guide_to_VoIP_Voice_Quality]] - Voice quality factors
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...erstanding_the_RTP_Protocol|'''RTP Protocol''']] - Real-time Transport and quality metrics
* [[Comprehensive_Guide_to_VoIP_Voice_Quality|'''Voice Quality Guide''']] - MOS, jitter, packet loss
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{{DISPLAYTITLE:Comprehensive Guide to VoIP Voice Quality}}
* [[#Proactive Quality Management|Quality Alerts]]
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VoIPmonitor provides multiple report types for analyzing call data, quality metrics, and generating scheduled summaries.
| QoS Report || RTP quality metrics (MOS, jitter, loss) || GUI
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| '''Media (RTP)''' || Packet loss, jitter, latency, MOS || Actual voice quality
=== Quality Metrics ===
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=== RTP Quality Filters ===
* How to download PCAP or voice recordings via API?
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* [[#Receiver_Report_Fields|Quality Feedback]]
...guarantee delivery or ordering, nor does it provide congestion control or quality-of-service (QoS) guarantees itself. Instead, it tolerates some packet loss
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* [[#Media Quality and Codec Considerations|Codecs & Quality]]
...or]] that decrypt traffic using the server's private TLS key. This enables quality analysis without compromising end-user security.
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Trigger on voice quality metrics:
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...sniffer runs on the same server as the PBX, resource contention can cause voice breakage.
'''To disable audio recording while keeping quality metrics:'''
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