User contributions for Admin

6 January 2026

• 00:4800:48, 6 January 2026 diff hist +135‎ FAQ ‎ Improve RAG indexing for live play question - add keywords and key question
• 00:4800:48, 6 January 2026 diff hist +77‎ User Management ‎ Fix portal menu terminology: Account Management → User management
• 00:4600:46, 6 January 2026 diff hist +2,713‎ CountryGrouping ‎ Add common configuration errors section: country prefixes/rules tab, /tmp noexec mount, and multi-sensor settings
• 00:4600:46, 6 January 2026 diff hist +5,052‎ Sniffer upgrade ‎ Add deprecated options section for 2025.09.1
• 00:4500:45, 6 January 2026 diff hist +573‎ FAQ ‎ Add AWS hardware ID lifecycle details (stop/start vs terminate/launch, no automatic re-issuance, domain-locked alternative)
• 00:4400:44, 6 January 2026 diff hist +103‎ FAQ ‎ Add Key Question about multi-server licensing for test/development environments
• 00:2900:29, 6 January 2026 diff hist +11‎ Backing Up GUI Configuration ‎ Fix misleading description: chart configurations removed from Data Tables description (dashboards are in custom_config which is part of Configuration Tables)

5 January 2026

• 23:1223:12, 5 January 2026 diff hist +137‎ Anti-fraud ‎ Improve Fraud: sequential alert description for RAG discoverability
• 23:1223:12, 5 January 2026 diff hist +1,921‎ FAQ ‎ Add natalias troubleshooting details: bidirectional mapping, IP reversal, and port mismatch diagnostics
• 22:2422:24, 5 January 2026 diff hist +99‎ Debian 12 ‎ Add MariaDB 11.4 compatibility information
• 22:2222:22, 5 January 2026 diff hist +176‎ Settings ‎ Add documentation for multiple email recipients in License settings (comma-separated addresses)
• 22:2022:20, 5 January 2026 diff hist +3,693‎ Call Detail Record - CDR ‎ Add SIP History configuration guide and SIP retransmissions detection instructions
• 22:1622:16, 5 January 2026 diff hist +1,676‎ FAQ ‎ Add FAQ section on completely disabling live call monitoring and CDR playback, add admin privilege override warning
• 22:1322:13, 5 January 2026 diff hist +1,362‎ Sniffer distributed architecture ‎ Add traffic rate indicator diagnostic to distinguish network config issues from communication issues
• 22:1322:13, 5 January 2026 diff hist +2,837‎ Sniffer troubleshooting ‎ Add troubleshooting section for missing package/library dependencies, specifically the rrdtool package which is commonly required on newly installed sensors
• 22:0522:05, 5 January 2026 diff hist +6,295‎ GUI troubleshooting ‎ Add drop and recreate database recovery method for cases where MySQL is running but only voipmonitor database is corrupted
• 22:0422:04, 5 January 2026 diff hist +299‎ Settings ‎ Add ringbuffer as solution for sensor overload
• 21:5421:54, 5 January 2026 diff hist +1,194‎ GUI installation ‎ Add clarification on DISABLE_LIVE_SNIFFER vs DISABLE_LIVEPLAY, add admin privilege override warning
• 21:4221:42, 5 January 2026 diff hist +1,399‎ Napatech ‎ Add troubleshooting for 1970-01-01 spool directory dates - set timeSource=OS in ntservice.ini
• 21:4021:40, 5 January 2026 diff hist +211‎ FAQ ‎ Add migration and backup scenarios to multi-server licensing FAQ
• 21:3221:32, 5 January 2026 diff hist +1,915‎ Alerts ‎ Add documentation for detecting 408 Request Timeout failures (100 Trying followed by timeout)
• 21:2721:27, 5 January 2026 diff hist +3,045‎ Cloud ‎ Add Quick Start section with automated installation script method for connecting to cloud
• 21:2621:26, 5 January 2026 diff hist +1,021‎ FAQ ‎ Add troubleshooting for RTP recorded despite savertp=no due to packetbuffer_sender=yes
• 21:2321:23, 5 January 2026 diff hist +2,999‎ Emergency procedures ‎ Add OOM memory exhaustion troubleshooting section for GUI/CLI inaccessibility
• 21:1921:19, 5 January 2026 diff hist +2,633‎ Settings ‎ Add Http proxy (for upgrades) setting documentation for GUI/sensor upgrades behind firewalls
• 21:1821:18, 5 January 2026 diff hist +576‎ Sniffer configuration ‎ Add HEP Support section with hep_bind_ip, hep_bind_port, and hep_kamailio_protocol_id_fix parameters
• 21:1121:11, 5 January 2026 diff hist +687‎ Cloud ‎ Add service specifications: 2000 concurrent channels max, 25 days CDR retention, local PCAP storage location
• 21:0921:09, 5 January 2026 diff hist +709‎ GUI installation ‎ Add troubleshooting for shopping cart duplicate trial products blocking checkout
• 21:0821:08, 5 January 2026 diff hist +536‎ WEB API ‎ Add clarification that Web API uses local database credentials, not custom_login/LDAP
• 21:0221:02, 5 January 2026 diff hist +536‎ Sniffer installation ‎ Add information about user account selection during installation - service always runs as root
• 21:0221:02, 5 January 2026 diff hist +2,642‎ FAQ ‎ Add MySQL 8.0 SYSTEM_USER privilege error FAQ entry - solution for create routine store_001 failed error
• 21:0021:00, 5 January 2026 diff hist +3,342‎ GUI troubleshooting ‎ Add browser cache clearing instructions for GUI upgrade issues (IP lookup not working, features broken after upgrade - clear cache Ctrl+F5 or Cmd+Shift+R)
• 20:4220:42, 5 January 2026 diff hist +4,659‎ Redundant database ‎ Add documentation about dual write method for CDR synchronization between datacenters
• 20:3820:38, 5 January 2026 diff hist +349‎ Anti-fraud ‎ Add important limitation: Fraud Sequential aggregates by source IP, not by calling number. Link to CDR summary report for calling number monitoring.
• 20:3420:34, 5 January 2026 diff hist +2,476‎ FAQ ‎ Add info about fixing license error after hardware change
• 20:3320:33, 5 January 2026 diff hist +4,830‎ Settings ‎ Add troubleshooting for server instances not appearing in GUI after hardware replacement
• 20:3320:33, 5 January 2026 diff hist +856‎ Sniffer installation ‎ Add info about downloading specific versions using /sniffer-develop/ path pattern
• 20:3120:31, 5 January 2026 diff hist +2,256‎ GUI troubleshooting ‎ Add detailed fsck procedure for read-only filesystem errors
• 20:1820:18, 5 January 2026 diff hist +1,865‎ MESSAGES ‎ Add distributed architecture configuration location section current
• 20:1820:18, 5 January 2026 diff hist +1,973‎ SIP OPTIONS/SUBSCRIBE/NOTIFY ‎ Add distributed architecture configuration location section
• 20:1820:18, 5 January 2026 diff hist +1,962‎ Register ‎ Add distributed architecture configuration location section
• 20:1520:15, 5 January 2026 diff hist +1,299‎ FAQ ‎ Add Scenario 4: Trial token requested from different machine - addresses HWID mismatch when trial token is generated on one machine but used on another VM (ticket #83308)
• 20:1220:12, 5 January 2026 diff hist +5,102‎ Sniffer troubleshooting ‎ Add Cause 3: External Source Packet Truncation (Kamailio siptrace, HAProxy tee)
• 20:1120:11, 5 January 2026 diff hist +826‎ Call Detail Record - CDR ‎ Add timezone display setting documentation
• 20:1020:10, 5 January 2026 diff hist +4,082‎ N CALEA compliance ‎ Create CALEA compliance guide
• 20:0820:08, 5 January 2026 diff hist +2,894‎ GUI troubleshooting ‎ Add troubleshooting section for faxes not being displayed (missing libtiff-tools / tiff2pdf)
• 20:0720:07, 5 January 2026 diff hist +244‎ FAQ ‎ Add CALEA compliance information
• 20:0520:05, 5 January 2026 diff hist +2,569‎ Sniffer configuration ‎ Add section on optimizing VoIPmonitor for shared server deployments to prevent voice breakage and call lag (interface, interfaces_optimize, savertp header, saveaudio)
• 20:0220:02, 5 January 2026 diff hist +1,045‎ FAQ ‎ Add detailed explanation of CDR merging criteria for licensing (last 6 digits + 10 second window)
• 19:5019:50, 5 January 2026 diff hist +1,772‎ Backing Up GUI Configuration ‎ Add GUI backup/restore method as recommended option for dashboard migration